What our customers
are saying about
898 Reviews
4.96 Average
From the first call, Teresa Schmitt made me feel comfortable and confident in the possibility of completing my home purchase and she quickly provided a course of action. As I engaged with the Kim Moon Group First Bank Mortgage team, I found that they have mastered a balance of professionalism and kindness that you rarely see anymore. Customer service is very difficult to find these days. But from the first call, through countless emails and all the way to closing day, I felt like their number 1 priority and completely trusted in their expertise and their commitment to my successful home purchase.
Donna C.
HUNTSVILLE, AL
From the first call, Teresa Schmitt made me feel comfortable and confident in the possibility of completing my home purchase and she quickly provided a course of action. As I engaged with the Kim Moon Group First Bank Mortgage team, I found that they have mastered a balance of professionalism and kindness that you rarely see anymore. Customer service is very difficult to find these days. But from the first call, through countless emails and all the way to closing day, I felt like their number 1 priority and completely trusted in their expertise and their commitment to my successful home purchase.
Donna C.
Courteous and available for any of our concerns.
Louis R.
HUNTSVILLE, AL
Kim was very responsive and knowledgeable!
Stacia C.
MOULTON, AL
Great experience
David W.
CRANE HILL, AL
You are always very responsive and know your stuff. Thank you
Rachel C.
MADISON, AL
Kim and her team always is next level and gets it done!
David G.
GRANT, AL
Kim's direct involvment in the process, even when we were moving slowly, always made us feel that she was engaged, knowledgable, and working for us. It was a pleasure to watch a true professional in their field work.
Thomas H.
OWENS CROSS ROADS, AL
Communication at each step of the process
Gina W.
CRANE HILL, AL
Very friendly and responsive customer service by the entire Kim Moon team. Really liked the ability to upload all the documentation online.
James K.
HUNTSVILLE, AL
