What our customers
are saying about
599 Reviews
4.96 Average
This process was smooth and easy. Any questions asked were answered immediately, even on weekends. Phenomenal customer service!
Emily C.
OWENS CROSS ROADS, AL
From start to finish the whole mortgage process was easy, thank you for helping us
Jeremy S.
WINCHESTER, TN
Everything went smoothly, and we were well informed..
Christopher D.
OWENS CROSS ROADS, AL
Great communication
Michael C.
HUNTSVILLE, AL
You were always easy to contact and to talk to. You were patient and understanding with all of my questions. You always had the answers or worked hard to get the answers! I appreciate all your hard work and expertise! Thankyou!!
Jennifer N.
MADISON, AL
Kim was on top of everything from the time we applied until closing. Our previous mortgage was with FirstBank and we were happy with FirstBank, so we wanted to keep the same lender. We would definitely recommend Kim Moon and FirstBank!
James F.
WOODBURN, OR
I like the emails keeping me informed
Kathy King .
HUNTSVILLE, AL
It was helpful to have everything pushed to email and available within our portal. I felt I could call any member of the team when I needed help
Sara J.
HUNTSVILLE, AL
Kim Moon was an absolute pleasure to work with as a first time home buyer! I am so happy with her services and advice during the loan process. Will always recommend her!
Kendall W.
HUNTSVILLE, AL
Great experience
Frankie G.
MERIDIANVILLE, AL
