What our customers
are saying about
18 Reviews
4.99 Average
She is always on top of things and had excellent communicatio!
Karen C.
SEVIERVILLE, TN
⭐️⭐️⭐️⭐️⭐️
I recently worked with Jennifer Pickel as my loan officer for a new mortgage, and I couldn’t have asked for a better experience. From the very first conversation, Jennifer was patient, knowledgeable, and incredibly calm through every step of the process. She explained things in a way that actually made sense, never made me feel rushed, and always took the time to answer my questions (no matter how small).
Jennifer kept me updated from start to finish, laid out my options clearly, and made sure I understood what was happening and why. What could’ve been a stressful process ended up feeling organized and manageable because she stayed on top of everything.
I’m very thankful for her professionalism, honesty, and kindness. If you’re looking for a loan officer who truly cares about her clients and goes the extra mile, I highly recommend Jennifer Pickel.
Laura R.
SURGOINSVILLE, TN
She explained everything and there was no surprises.
Brian S.
SEYMOUR, TN
Jennifer was very attentive and answered all our questions.
Heidi S.
SEYMOUR, TN
Excellent friendly and professional service 😎👍
Scott B.
MOUNTAIN CITY, TN
Jennifer talked with me for an extended amount of time about different mortgages and the various steps that were required for each one. She stayed in contact and was very friendly during the entire process.
Benjamin K.
TOWNSEND, TN
Working with Jennifer Pickel is truly a privilege. She’s not just a lender — she’s a partner, a problem solver, and an advocate for every client that crosses her path. Jennifer consistently goes above and beyond, making sure my clients and I feel like absolute top priorities every step of the way.
Her communication is unmatched, her knowledge is second to none, and she always finds a way to make what could be a stressful process feel seamless and even exciting. Jennifer has this rare ability to balance professionalism with genuine care, and it shows in how she treats everyone she works with.
In this industry, having someone you can trust is everything — and Jennifer is hands down one of the most valuable resources I have. I know when she’s on the file, my clients are in the best hands possible. I can’t recommend her enough, and I’m always grateful when I get the honor of working alongside her!
Caitlyn B.
MOUNTAIN CITY, TN
Jennifer kept us informed throughout the entire process! She answered every questions I had super quickly. she really made this process the least stressful as possible. Thank you, Jennifer!
Katelyn W.
BLUFF CITY, TN
Jenifer helped us at any hour of the day with any questions we had, 10/10 will do business again with her in the future.
Alexis D.
BLUFF CITY, TN
Jennifer help to make the home buying process go so smoothly. She is so friendly and just a pleasure to work with.
Janet Y.
MARYVILLE, TN