What our customers
are saying about
1,232 Reviews
4.85 Average
Efficient, knowledgeable people who communicated well and kept us informed of the process.
Chuck M.
GARDENDALE, AL
Was easy and straightforward.
Tyler R.
PELHAM, AL
I recently had the pleasure of working with Jason Lee and his team at FirstBank Mortgage on behalf of one of my clients, and the experience was outstanding from start to finish. They were proactive, communicative, and incredibly knowledgeable throughout the entire process.
Not only did they guide my client into the best loan program for their specific situation, but they also kept everything moving efficiently and clearly explained each step along the way. Their attention to detail and responsiveness made a significant difference.
Even more impressive, we received the clear to close ahead of schedule — which helped ensure a smooth, stress-free transaction for everyone involved. I truly appreciate their professionalism and dedication to getting the deal done right.
Looking forward to working together again on future transactions! Kevin J, Realtor.
Kevin J.
JEMISON, AL
Great customer service and communication and acurate updates throughout the loan process .
Andrew Z.
WILSONVILLE, AL
David and his team were amazing!
Michael B.
TRUSSVILLE, AL
Representatives were good to work with & very helpful.
Donna C.
HOOVER, AL
This will be my 4th loan with Jason Lee and team. Could not ask for a better consultative approach. Jason cares about our family and sought out the best loan for us. I would give him 10 out of 10. Excellent experience!
David L.
HOOVER, AL
Your team was responsive and kept me informed.
Phyllis B.
HELENA, AL
This is my time buying a house so I didn't have a previous experience to compare it to, but I thought it went very smoothly. From the first voicemail I left for Mr. Como (family referral), all calls and texts were returned timely. I was kept up-to-date on each step of the loan process so I never was wondering what was next. The most impressive part was how they were able to process the loan in a short amount of time considering it was over the past holiday season when most would have been out-of-office. Thank you to all involved for a great first time experience.
Timothy F.
CHILDERSBURG, AL
Great people who kept us informed with every step in the process
Joseph P.
BESSEMER, AL
