What our customers
are saying about
35 Reviews
4.96 Average
Derek was great to work with through the mortgage loan process. He presented multiple options, explained the differences to me in detail, and worked diligently to find the best rate and program for me. Once we locked in, he and Saemi kept me well-informed and continued to answer questions All the way through to completion. It was a truly great experience and I highly recommend him.
Rachel S.
Chattanooga, TN
They explained all of the questions I had about things I didn't understand and did it in a very thorough way. Derek looked for a loan product to help lower my fees which also helped my overall payment.
Kendra E.
DALTON, GA
Derek was amazing to work with to get this loan done! I had a loan previously that fell through! It was such a a huge relief for Derek to redeem me! It made the sell happen!!!!!! Thank you very much!
Heather S.
DALTON, GA
Mostly because of the geat service from Derek Berry!
Robert E.
Cleveland, TN
Derek is always available and follows up on all the details promptly
Don T.
CHATTANOOGA, TN
Quick replies to all our questions
Adriana H.
CLEVELAND, TN
Derek was always available if we had a question. Never had to wait for a call back. Very glad we chose Firstbank.
Richard H.
CLEVELAND, TN
Derek kept us updated with each step of the process. Loan was ready to close ahead of time and everything went very smoothly.
Sherri Pratt .
HARRISON, TN
Derek and the whole team were amazing! Loans are usually long and tiring but they made it easy, fast and most importantly pleasant . we closed with no issues, highly recommend Derek and the whole first bank team
Todd H.
HARRISON, TN
I anticipated that buying a home from out of state would be stressful. Derek removed that stress. He walked me though the process so that I knew what to expect with each phase. Even with a 3-hour time difference, he was available to answer any questions. Not having bought a home for 30 years, Derek's expertise was a gift. If you're in the market for a true professional and someone to seamlessly guide you through a major purchase, I would highly recommend Derek Berry.
Kristin A.
KNOXVILLE, TN
