What our customers
are saying about
94 Reviews
5.0 Average
Cecelia provided the most outstanding customer service. She communicated clearly, and in a timely manner throughout the process. She was available to answer our questions. She was very considerate of my work schedule which is really above and beyond. In short Cecelia took a lot of the stress and anxiety out of the whole process. I would gladly recommend her services to anyone. Moreover, i would recommend her as a model of excellence for anyone working in the mortgage loan business, or customer service generally. My wife and i are very grateful to have worked with Cecelia on our home purchase.
Jared H.
ATHENS, AL
Cecelia went above and beyond to make sure my wife and I understood all the options available to us. She is an expert in mortgages and walked us through the whole process step by step. I will encourage anyone looking to get a mortgage for a new home or refinance to work with Cecelia.
Paul R.
ARDMORE, AL
She is always great to work with and keeps me informed along the way.
Traci Gaston .
MADISON, AL
Excellent customer service. Very professional and personable. Explained thoroughly definitions and processes. It made our decision making an informed one. Cecelia is the best mortgage person I have experienced; thus far.
Phuong P.
MADISON, AL
Excellent communication. Cares for the clients. Always available for questions
Meike Fisk .
ATHENS, AL
Was well informed and every question answered quickly. Cecelia was very friendly and GREAT to work with!!! I would recommend her and First Bank to everyone!!!
Robert R.
ATHENS, AL
Y’all provided excellent service and treated us with the ultimate southern hospitality. We would definitely refer family and friends if occasion were to arise. God bless y’all!
Cruz J.
MADISON, AL
Cecelia is beyond great!! We recently purchased our dream home and Cecelia made this process so easy for us from start to finish! She is very dedicated to her clients and has the experience to make the process flawless. We were very blessed to have had Cecelia by our side during the purchase!
Nick M.
DELLROSE, TN
Cecelia was there any time that we had questions! Day or night, she was always a text or call away. She did a great job of explaining everything to us as first time homebuyers and made us feel very comfortable with the whole process. She treats you like family and makes it seem like you've known each other for years. We definitely trust and recommend Cecelia!
Sarah H.
MADISON, AL
I know my clients are in good hands when they choose to work with Cecelia.
Even the listing agent commented at closing at how smooth she helped make the process.
Crystal Kube .
MOULTON, AL
