What our customers
are saying about
227 Reviews
4.99 Average
Working with Cecelia is the easiest decision! She was incredibly responsive—even answering our texts and emails late into the evening—and kept us updated at every stage of the transaction. When a small hurdle popped up right before closing, she handled it calmly and professionally, getting us across the finish line on time. We couldn't have asked for a smoother experience and highly recommend them to anyone looking for a mortgage!
Candice B.
HUNTSVILLE, AL
Working with Cecelia is the easiest decision! She was incredibly responsive—even answering our texts and emails late into the evening—and kept us updated at every stage of the transaction. When a small hurdle popped up right before closing, she handled it calmly and professionally, getting us across the finish line on time. We couldn't have asked for a smoother experience and highly recommend them to anyone looking for a mortgage!
Candice B.
Cecelia made us feel valued and like family from day one of talking to her. We had reached out to several banks and credit unions, but after talking to her the choice was clear. We had several ups and downs throughout the process, (none were any fault of Cecelia or First Bank) and she never hesitated to reach out and give you a comforting feeling. She ended every conversation assuring us that WE had this and it was all going to be ok, shedding light even when i was about ready to give up! There are simply not enough stars to give on a rating for Cecelia! I would recommend her to anyone!
Michael S.
ELKMONT, AL
Michael S.
helpful clear friendly flexible
Thomas K.
HUNTSVILLE, AL
From the beginning, Cecelia answered all of my questions and shared valuable insights about the loan process. She would always answer my calls/texts/emails, and never made me feel burdensome. I couldn't have asked for a better mortage representative. I see why she came highly recommended by friends and family!
Karla L.
ATHENS, AL
Celecia was incredible! She made this process simple and seamless. She was extremely
knowledgable and walked me thru the process every single step of the way. I could not be more pleased and couldn't have asked for a better lender. She is truly amazing!
Caitlyn T.
ATHENS, AL
Cecelia answered all my questions, was so kind, and made the entire process so easy. I appreciate her help so very much!
Amy C.
ARDMORE, TN
Cecelia communicated with us every step of the way and answered all our questions thoughfully and patiently. I would honestly say is one of the rare people that genuinely care about customer service and takes a lot if pride in doing her job well.
Carla W.
LACEYS SPRING, AL
Cecelia Hargrove was great to work with and provided us withsound advice throughout the entire process. She made herself available for asking our questions. We had a few as this was our first time buying real estate as a FSBO without involving realtors. Additionally, she attended the closing and was available for questions during the closing and after. I would use FirstBank and Cecelia if I were to make another real estate purchase.
Robert W.
LACEYS SPRING, AL
