What our customers
are saying about
899 Reviews
4.96 Average
Kim Moon is my go-to lender, and I cannot recommend her enough! She has helped my clients through everything from the easiest transactions to the toughest and most complicated ones. She treats every client the way she would want to be treated and always takes the time to explain the process and make sure they feel informed and confident. Kim is knowledgeable, dependable, and truly cares about the people she serves. I am so grateful to have her as a trusted lending partner!
Sarah S.
MADISON, AL
I had the pleasure of working with Kim Moon at FirstBank when I bought my very first home, and now, as a full-time realtor in Huntsville, I continue to trust her with my own clients—and she never disappoints. Kim is more than just a lender; she treats everyone like family. Her knowledge, patience, and genuine care make the entire lending process smooth and stress-free. I’ve seen firsthand how she goes above and beyond to support buyers every step of the way. If you’re looking for someone who truly puts people first, Kim is the one. I can't recommend her enough!
Sarah S.
From the first call, Teresa Schmitt made me feel comfortable and confident in the possibility of completing my home purchase and she quickly provided a course of action. As I engaged with the Kim Moon Group First Bank Mortgage team, I found that they have mastered a balance of professionalism and kindness that you rarely see anymore. Customer service is very difficult to find these days. But from the first call, through countless emails and all the way to closing day, I felt like their number 1 priority and completely trusted in their expertise and their commitment to my successful home purchase.
Donna C.
HUNTSVILLE, AL
From the first call, Teresa Schmitt made me feel comfortable and confident in the possibility of completing my home purchase and she quickly provided a course of action. As I engaged with the Kim Moon Group First Bank Mortgage team, I found that they have mastered a balance of professionalism and kindness that you rarely see anymore. Customer service is very difficult to find these days. But from the first call, through countless emails and all the way to closing day, I felt like their number 1 priority and completely trusted in their expertise and their commitment to my successful home purchase.
Donna C.
Courteous and available for any of our concerns.
Louis R.
HUNTSVILLE, AL
Kim was very responsive and knowledgeable!
Stacia C.
MOULTON, AL
Great experience
David W.
CRANE HILL, AL
You are always very responsive and know your stuff. Thank you
Rachel C.
MADISON, AL
Kim and her team always is next level and gets it done!
David G.
GRANT, AL
Kim's direct involvment in the process, even when we were moving slowly, always made us feel that she was engaged, knowledgable, and working for us. It was a pleasure to watch a true professional in their field work.
Thomas H.
OWENS CROSS ROADS, AL
