What our customers
are saying about
37 Reviews
4.96 Average
Derek was great to work with through the mortgage loan process. He presented multiple options, explained the differences to me in detail, and worked diligently to find the best rate and program for me. Once we locked in, he and Saemi kept me well-informed and continued to answer questions All the way through to completion. It was a truly great experience and I highly recommend him.
Rachel S.
Chattanooga, TN
They explained all of the questions I had about things I didn't understand and did it in a very thorough way. Derek looked for a loan product to help lower my fees which also helped my overall payment.
Kendra E.
DALTON, GA
Derek was amazing to work with to get this loan done! I had a loan previously that fell through! It was such a a huge relief for Derek to redeem me! It made the sell happen!!!!!! Thank you very much!
Heather S.
DALTON, GA
Derek was so knowledgeable and answered any questions we had for him. Derek also gave us his cell phone number and told us we could call him at anytime with any questions we had. He truly made this a pleasant experience for us. Thanks.
John J.
KNOXVILLE, TN
Derek is always on top of everything, I have personally used him 3 times.
William Albert Yanni .
OCALA, FL
Mostly because of the geat service from Derek Berry!
Robert E.
Cleveland, TN
Derek is always available and follows up on all the details promptly
Don T.
CHATTANOOGA, TN
Quick replies to all our questions
Adriana H.
CLEVELAND, TN
Derek was always available if we had a question. Never had to wait for a call back. Very glad we chose Firstbank.
Richard H.
CLEVELAND, TN
Derek kept us updated with each step of the process. Loan was ready to close ahead of time and everything went very smoothly.
Sherri Pratt .
HARRISON, TN
