What our customers
are saying about
37,658 Reviews
4.93 Average
Derek is always extremely professional and takes the best care of our clients. My clients were extremely impressed with Derek and valued his advice, which saved my clients considerable money. He's the best and I always know my buyers are in such good hands when he's working with them. I highly recommend Derek for any buyer looking for exceptional service and attention to detail.
Jordan C.
CHATTANOOGA, TN
Derek was great to work with through the mortgage loan process. He presented multiple options, explained the differences to me in detail, and worked diligently to find the best rate and program for me. Once we locked in, he and Saemi kept me well-informed and continued to answer questions All the way through to completion. It was a truly great experience and I highly recommend him.
Rachel S.
CHATTANOOGA, TN
Derek was amazing to work with to get this loan done! I had a loan previously that fell through! It was such a a huge relief for Derek to redeem me! It made the sell happen!!!!!! Thank you very much!
Heather S.
DALTON, GA
Lea was very helpful and communicative throughout the entire process. He always made sure I knew of my options and was always willing to answer any questions I had.
William M.
WHITES CREEK, TN
Lea was very patient and knowledgeable
Victoria R.
GALLATIN, TN
Prompt and clear communication, always answered questions quickly. A pleasure to work with.
Emily F.
NASHVILLE, TN
This is our third time to work with Brandon for our mortgage needs. He and Kelley continually provide superior service, making the home buying process incredibly easy. We trust them to give us prompt and accurate information, giving us peace of mind. We couldn’t ask for a better team in our corner when buying a home!
Elizabeth H.
ARAB, AL
Brandon and his team were kind, professional, and helpful throughout the process. He was easily reachable when we had questions, and was knowledgeable about items we needed help with. We would highly recommend him and the FirstBank team to anyone!
Mark M.
CULLMAN, AL
Brandon and his team are simply outstanding professionals, dedicated to you as a customer. Every step of the process for financing our home was well explained with a level of detail that allowed us to understand.
Richard M.
HARVEST, AL
have finance and refinance several times with the John Phillips group always very professional. Keep us very informed on the progress and super easy at closing.
Kevin P.
ELKMONT, AL
