What our customers
are saying about
81 Reviews
4.99 Average
Emily and the FirstBank Mortgage staff were a true pleasure to work with for the mortgage for my latest home purchase. Outstanding customer service, prompt responses, helpful - all the attributes of people who love their job and care about the customers they serve.
Nona T.
PALM CITY, FL
Emily is amazing! Answered all my questions and was readily available when I needed her she walked us through all the steps to make the buying process seamless
Richard M.
EDNA, TX
Emily was very friendly and on top of communication at all times. As a first-time homebuyer getting a loan was a stressful experience but Emily made sure that every question I had was answered.
Nicholas P.
HUNTSVILLE, AL
Emily was very nice and easy to work with, she made my experience easy and smooth
Antoine M.
MADISON, AL
Emily was caring, patient and extremely helpful with my first time home buyer clients. I would not hesitate referring my future clients to her for their lending needs. She is easy to work with and we made a great team together navigating the approval process through a few contracts for the same client which can be stressful. She was encouraging and positive throughout it all making sure their approval was updated during a longer than normal process.
Megan Salem .
MADISON, AL
Emily is amazing and we would never use anyone else, ever! Communication couldn't have better and the entire process was seamles.
Timothy S.
Huntsville, AL
Emily was great to work with. She communicated with every step of the way. The previous lender we had, would not speak to my husband, but Emily included him. She was friendly, easy to talk to, and answered all out our questions in a way we both understood.
Amanda C.
HAZEL GREEN, AL
Very easy process!
Lydia J.
EDNA, TX
Emily is great, good experience!
Stephanie C.
HUNTSVILLE, AL
Emily is the best! She kept me informed on the whole process and it couldn’t have went any better. Any updates or things that were needed she handled immediately and responded in a timely manner. I will be referring Emily to anyone that is in need of buying a home!
Daniel T.
ARAB, AL
