What our customers
are saying about
85 Reviews
4.99 Average
Emily was very helpful throughout the entire process.
Justin P.
HUNTSVILLE, AL
I needed to refinance my home quickly and Emily, along with the entire FirstBank team, did everything possible to make it a quick, smooth process. Even when there was snags, they worked diligently to find a solution and get the process back on track. Emily was professional, courteous, helpful, and responsive during all communications, and the same can be said for the entire team. Very pleased with my experience and incredibly grateful for the outstanding customer service.
Amie D.
MADISON, AL
great service
Geoff H.
SEVIERVILLE, TN
Emily did a great job and took care of us very well.
Clayborn W.
HUNTSVILLE, AL
Emily and the FirstBank Mortgage staff were a true pleasure to work with for the mortgage for my latest home purchase. Outstanding customer service, prompt responses, helpful - all the attributes of people who love their job and care about the customers they serve.
Nona T.
PALM CITY, FL
Emily is amazing! Answered all my questions and was readily available when I needed her she walked us through all the steps to make the buying process seamless
Richard M.
EDNA, TX
Emily was very friendly and on top of communication at all times. As a first-time homebuyer getting a loan was a stressful experience but Emily made sure that every question I had was answered.
Nicholas P.
HUNTSVILLE, AL
Emily was very nice and easy to work with, she made my experience easy and smooth
Antoine M.
MADISON, AL
Emily was caring, patient and extremely helpful with my first time home buyer clients. I would not hesitate referring my future clients to her for their lending needs. She is easy to work with and we made a great team together navigating the approval process through a few contracts for the same client which can be stressful. She was encouraging and positive throughout it all making sure their approval was updated during a longer than normal process.
Megan S.
MADISON, AL
Emily is amazing and we would never use anyone else, ever! Communication couldn't have better and the entire process was seamles.
Timothy S.
HUNTSVILLE, AL
