Tullahoma - West Lincoln St.

2

 Mortgage Bankers

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What our customers
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FirstBank Mortgage
29,779 Reviews 4.96 Average
She is fantastic when problems arise! My Buyers had some unexpected challenges and she kept us afloat. Great communication and problem solving ability got us to the Closing table. Doing business with Teresa makes my job less stressful. Im so grateful!
Michelle Omenski .
MADISON, AL
Lea was very helpful and communicative throughout the entire process. He always made sure I knew of my options and was always willing to answer any questions I had.
William M.
WHITES CREEK, TN
Lea was very patient and knowledgeable
Victoria R.
GALLATIN, TN
Prompt and clear communication, always answered questions quickly. A pleasure to work with.
Emily F.
Nashville, TN
As always, Teresa is the epitome of professionalism. Her communication with my client and myself made this real estate transaction the easiest one I’ve had from a financing standpoint.
Steven McDaniel .
Huntsville, AL
Teresa and Holly were always very quick to reply to any email or text! They answered all of my questions and ensured that I closed on my house right on time!! Plus, they always seemed eager to help. Thanks so much!
Chandlar W.
Huntsville, AL
This is our third time to work with Brandon for our mortgage needs. He and Kelley continually provide superior service, making the home buying process incredibly easy. We trust them to give us prompt and accurate information, giving us peace of mind. We couldn’t ask for a better team in our corner when buying a home!
Elizabeth H.
Arab, AL
Brandon and his team were kind, professional, and helpful throughout the process. He was easily reachable when we had questions, and was knowledgeable about items we needed help with. We would highly recommend him and the FirstBank team to anyone!
Mark M.
Cullman, AL
Brandon and his team are simply outstanding professionals, dedicated to you as a customer. Every step of the process for financing our home was well explained with a level of detail that allowed us to understand.
Richard M.
Harvest, AL
Nothing was late and the closing date was upheld, so from my viewpoint I see this as a "success." Michelle was very helpful with the pre-approval process. Her turnaround time, responsiveness, and overall support has been excellent. We worked with Robin during the majority of the underwriting process. We understood that we needed to reply to her requests ASAP--and we did. Most of Robin's emails were sent outside of normal business hours. Often repeat requests would be made for items already submitted. She communicated many times that items were pending with us (or another party) when they were not. In the case of "pending" Home Owner Insurance it was actually pending with FirstBank. Verification of employment was another item that went on for three weeks. FirstBank email communications during the underwriting process lacked continuity and professionalism. Lastly, Michelle reviewed a lot of information before closing. I do wish I had been better informed about the post loan process concerning the "mortgage recasting" and how the timeline is executed. We glossed over that part. We had provided our seller contract during the loan approval process, and I assumed the recast would take less than a month. Our closing dates selling and buying were one week apart. Michelle still continues to be responsive and supportive, and we definitely appreciate it.
Rachel R.
BOWLING GREEN, KY
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