What our customers
are saying about
37,489 Reviews
4.93 Average
Clear communication is vital in today's world and sorely lacking. Kristin Lewis was in constant communication with us throughout the entire process. She identified issues, helped us resolve them, and made it a less stressful process than we have previously experienced. She is a gem!! Give here a raise or your competition will steal her!!
Kurt L.
SEYMOUR, TN
⭐️⭐️⭐️⭐️⭐️
I recently worked with Jennifer Pickel as my loan officer for a new mortgage, and I couldn’t have asked for a better experience. From the very first conversation, Jennifer was patient, knowledgeable, and incredibly calm through every step of the process. She explained things in a way that actually made sense, never made me feel rushed, and always took the time to answer my questions (no matter how small).
Jennifer kept me updated from start to finish, laid out my options clearly, and made sure I understood what was happening and why. What could’ve been a stressful process ended up feeling organized and manageable because she stayed on top of everything.
I’m very thankful for her professionalism, honesty, and kindness. If you’re looking for a loan officer who truly cares about her clients and goes the extra mile, I highly recommend Jennifer Pickel.
Laura R.
SURGOINSVILLE, TN
Personal service
Mark D.
SEVIERVILLE, TN
Debbie was awesome to work with . She was what made all this possible.
Will R.
Cosby, TN
Because Kristin is ON her game! You can always reach her, she doesn't keep "banker hours" and will respond when you need her. My buyers were very happy with her as well. Communication is key and she's top in that department!
Jennifer Gustafsson .
SEYMOUR, TN
She explained everything and there was no surprises.
Brian S.
Seymour, TN
Always a great experience
Rod Davis .
SEYMOUR, TN
Debbie and the First Bank team made our entire morgtage experience go remarkably smoothly. Their use of technology make the process very efficient and easy to track progress and next steps. If you are in the market for a home mortgage or refinancing, I highly recommend Debbie and the First Bank team.
Robert A.
Knoxville, TN
I could not have asked for a better experience . Kristin was incredible start to finish, with a serious time crunch we were up against . The kindness, communication and professionalism was the best I've ever experienced. Kristin is second to none and I'm grateful that i was blessed to work with her.
John C.
SEYMOUR, TN
Jennifer was very attentive and answered all our questions.
Heidi S.
Seymour, TN