What our customers
are saying about
37,899 Reviews
4.97 Average
Everything was as seamless and stress-free as it could have been. It felt like every problem we threw Lane's way, he and his team were able to adapt and have a solution that alleviated any concerns we had. Any time we called, emailed, or texted, we got a quick response in a reasonable amount of time. We got the overall sense that if we hadn't been working with Lane and his team, the whole process would have been a lot more taxing, and as first time homebuyers, that meant a lot!
Gage S.
Nashville, TN
The loan process went so smoothly! Lane and his assistant made it easy for us, telling us exactly what they required. After submitting our paperwork, he and his team took it from there! Great experience with wonderful people!
Michael P.
LENOIR CITY, TN
Lane Gerhardt and Whitney Braxton were a great team working with me through each step in the process. I began working with them over a year and a half ago when I first began looking for a home. Once I was able to select my new home build and sell my previous home, Lane and Whitney clearly identified the documents required to expeditiously move the loan application forward. They even helped review another bank's offer to ensure I was receiving the best value mortgage with First Bank.
Lisa F.
LENOIR CITY, TN
Great customer service!
Alison Douglas .
NASHVILLE, TN
As a first time homebuyer, Lane helped to walk us through the entire process to ensure we were knowledgeable about and confident in the loan we were receiving . Both him and his team were very communicative and professional through each step of the process which made the entire experience run smoothly .
James R.
NASHVILLE, TN
Great communication and an effort to save my clients the most possible on their monthjy mortgage payment.
also always available for a pre-approval
letter and questions.
Laura Faber .
NASHVILLE, TN
Lane and Whitney were lovely every step of the way! Answered every one of our many questions and walked us through the whole process - definitely went with First Bank because of the excellent team!
Marissa C.
NASHVILLE, TN
Lane, Whitney, Lesley and Nate were fantastic. They all took the time to explain the process as well as make it easy for us. They jumped in to help in moments of crisis and we are forever grateful. Thank you all for making our dream home a reality.
Patrick S.
NASHVILLE, TN
Smooth and very communicative.
They saved the day when another lender couldn't get the job done.
Amanda Baron .
NASHVILLE, TN
Quick, efficient, excellant communicator. Definitely worked hard to make it a pleasant experience for all involved.
Barry M Brinton .
SALT LAKE CITY, UT
