What our customers
are saying about
37,894 Reviews
4.97 Average
Patrick and his team kept us in the loop for every stage of the loan. They were honest, and were extremely willing to answer any questions we had. They went above and beyond beyond for us and helped us get into our dream home!!! They are truly the best!
Rebecca J.
SHELBYVILLE, TN
I can’t recommend The Brandon Burks Team highly enough! From start to finish, the entire process was smooth, transparent, and stress-free. Our loan officer, Brandon, was incredibly knowledgeable, patient, and always available to answer our questions—no matter how small. His team walked us through every step and made sure we understood all of our options, which gave us so much peace of mind. We closed on time with no surprises, and we’re now settling into our new home thanks to their help. If you’re looking for a mortgage company that truly cares and delivers on its promises, this is the one to go with!
Jake F.
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The personal connection that each member showed us during the process made us comfortable and assured. The follow ups, the ease of navigating all the different request made it easy and understanding for us.
Great experience, amazing people and wonderful result ! Thanks Patrick and Jennifer Vandiver and all the First Bank Mortgage team!
Tommy R.
MURFREESBORO, TN
Brandon and his team are very professional and quick to respond to requests! We have used them for the past 30 years when purchasing different homes, even when we moved out of the state of Tennessee and then back again. We wouldn't dream of working with anyone else!
Sandrah B.
WINCHESTER, TN
Patrick, Lesley, and jennifer were all very helpful and answered any questions we had throughout the process, and answered them promptly. I was nervous about purchasing a home because ive witnessed friends with bad experiences, but this was SO easy bevause of this wonderful team!
Amelia Y.
CHRISTIANA, TN
The Burks Team was amazing to work with. Informative, forward thinking, and preemptive. As with any arrangement, hiccups occur. The Team worked dilegently to correct any issue and prepare everything as needed. I am out of state and an hour ahead of them, and they did not skip a beat. They recieve my full endorsement.
Steven M.
PLANTATION, FL
Absolutely loved working with Patrick! he made the entire process incredibly smooth and stress-free. From start to finish, he was attentive, knowledgeable, and always available to answer my questions. Patrick walked me through every step, ensuring I understood all the details and felt confident in my decisions. His professionalism and dedication truly set him apart. I couldn't have asked for a better experience! Highly recommend him to anyone in need of a mortgage banker. Five stars all the way! ⭐⭐⭐⭐⭐
Risha Young .
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Eduardo is always there to answer any questions from me or my clients. His expertise and kindness make every transaction smooth and pleasant.
Daniel Curtis .
MURFREESBORO, TN
My husband and I recently bought a new home and used Patrick to obtain our mortgage. We had shopped around with other lenders and already obtained a pre approval when we were referred to Patrick. No other lenders could even come close to the level of service provided by Patrick and his team. We were able to obtain a better rate and even where other factors were comparable Patrick’s team exceeded our expectations of communication and sense of urgency. He will be the first person we call with any needs in the future and will recommend him to anyone we know in need of a mortgage or refinance.
Becky Anderson .
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The experience was overall wonderful. There was always open and clear communication. As a first time homebuyer, I had so many questions. The Brandon Burks team was able to answer all of my questions. The team providing flexibility when submitting documentation. If Eduardo wasn't able respond immediately he would be sure to get us an answer asap. Our experience was very well kept with much professionalism. I would highly reccomend this team to a close friend and/or a family member.
Rafael G.
MURFREESBORO, TN
