What our customers
are saying about
37,899 Reviews
4.97 Average
She was very friendly, thoughtful, thorough and a joy through our entire process.
Kevin W.
ATHENS, AL
Kim and her team took great care of both me and my client. She will find ways to save you money and get you the best mortgage product possible for your situation. I look forward to working with her again and recommend her to others for their lending need!
Trent Morris .
NEW MARKET, AL
Misty was very knowledgeable and helpful. She was very good at communicating with us throughout the process of our new construction and ensured that all the necessary documents were completed timely. Since this was our first home buying experience she also helped us understand more about the process. We will definitely recommend Misty and FirstBank to other friends and family
Clay S.
MERIDIANVILLE, AL
Betty is AMAZING! She goes above and beyond for her clients and treats them like family!
Lori E.
ATHENS, AL
The loan I had at the bank was either not explained correctly or I misunderstood what was to happen. I thought the loan was for 30 years and would not need to refinance for a while and would not need to pay closing costs so soon. Not the case, but Cecilia took the time to explain things and what was needed for the new loan. She maintained communication and worked to answer my questions and change details as needed.
Ruth G.
FAYETTEVILLE, TN
Got us the clear to close in 3 weeks. Although, one important line item made it all the way through final underwriting without being verified. But, they did get it fixed prior to closing. It did cause a very unnecessarily stressful situation though. But what's important is that they got it done. That's what matters.
Brandy Gargis .
FLORENCE, AL
Misty is great! I would definitely use her again and recommend anyone to her!
Susan K.
ATHENS, AL
Betty is awesome to work with and helped us through every step in the process!
Jason E.
ATHENS, AL
Cecilia stayed on top of everything, making sure that we understood every aspect of the loan, where the numbers came from and the outlook for the market. She made sure that all of the pieces we need were in place BEFORE we arrived at the closing table, and had amazing commuincation the entire way through! As always after years of being with First Bank, I LOVE that she came to the closing table!! I love having the support of the entire team that makes a house, a home!
Lauren C.
ATHENS, AL
Excellent communication and excellen service - It wqas significantly better than a great experience - Thank your for the smooth lending process that crated a very smooth closing - Thanks Tom Schuster - Broker - Quest Real Estate
Tom Schuster .
HUNTSVILLE, AL
