What our customers
are saying about
38,263 Reviews
4.93 Average
Everything went very smooth. Gabe and his team helped every step of the way. I really appreciated the ease of getting a hold of Gabe whenever I had a question. He was very friendly and made it easy to communicate with him.
Robert R.
OOLTEWAH, TN
The team was great to work with.
They keep us updated every step of the way and worked thru any issues with great love and concern. We thank them for all their help.
Ronald O.
OOLTEWAH, TN
Great experience from the beginning & to the closing date!
Angela T.
LYERLY, GA
I truly cannot express how incredible our homebuying experience was with Gabe and his team. From the very beginning, they made us feel like family. They kept us updated every step of the way and checked in frequently, ensuring we always felt informed and supported.
Everything about the process was smooth and genuinely enjoyable. We felt cared for, celebrated, and important — which says so much about a team that I know stays incredibly busy. Their attention and intentionality meant the world to us.
I’ve spoken at length to so many people in my circle about how much we loved working with Gabe, and it’s been so special to discover how many of my own friends also know and love him and his team.
I could go on and on about our experience, but I’ll simply say this: there’s no one we would have rather walked through this process with. First Bank has customers for life in us.
GIITOUN M.
CHATTANOOGA, TN
Zach and Gabe, along with the whole team were incredibly descriptive of the loan process, walking us through all the steps and made the process very easy to follow for newbies. They were incredibly responsive and prompt with their replies when we had questions, even on weekends. User interface within the FB website was also very simple and made things infinitely simpler. We had a small change needed to our gift docs on the day of closing and it was able to be handled quickly and efficiently thanks to the team being communicative. I'd recommend the FB team under Gabe to anyone.
Aidan W.
CHATTANOOGA, TN
I think this was the 5th time we've used Gabe and his team. I think the number of repeat indicate an excellent experience in everyway, every time. Excellent communication and advisement.
Brian W.
CHATSWORTH, GA
Gabe and his team were so wonderful to work with. They were encouraging and reassuring through the process. They were quick to answer any questions we had and helped us when a problem arose. They even got us to closing a week early!
Wendy T.
CLEVELAND, TN
No comment
Carl H.
CLEVELAND, TN
Great communication and explaning the process.
Christian J.
RINGGOLD, GA
Applying for and getting a loan has never been something I get excited about. Rusty, Gabe, Kelly and their team are amazeballs!!! They walked me through every step. They answered all of my questions in great detail. They quelled any concerns I had. This was the best experience I have ever had getting a loan!
Thank you to everyone at First Bank Mortgage that was involved getting us through this process. We are grateful!
Matthew S.
ROBINSON CREEK, KY