What our customers
are saying about
37,455 Reviews
4.97 Average
Derek was great to work with through the mortgage loan process. He presented multiple options, explained the differences to me in detail, and worked diligently to find the best rate and program for me. Once we locked in, he and Saemi kept me well-informed and continued to answer questions All the way through to completion. It was a truly great experience and I highly recommend him.
Rachel S.
Chattanooga, TN
smooth and easy. good communication
Joshua T.
CLEVELAND, TN
They explained all of the questions I had about things I didn't understand and did it in a very thorough way. Derek looked for a loan product to help lower my fees which also helped my overall payment.
Kendra E.
DALTON, GA
Gabe and Team are professional, knowledgable, patient, fast, and responsive...simply the best!
Elizabeth H.
GEORGETOWN, SC
Derek was amazing to work with to get this loan done! I had a loan previously that fell through! It was such a a huge relief for Derek to redeem me! It made the sell happen!!!!!! Thank you very much!
Heather S.
DALTON, GA
Working with Sue Ratchford made the process of purchasing a home a great experience for us. Sue was wonderful to work with and kept us updated through the whole process. Having her show up at our closing was icing on the cake. Who does that? Sue is certainly the GOAT of loan officers in my 30 years in real estate. Thank you Sue, Gabe & Firstbank for helping us and we are so excited about our new home.
Brad F.
DALTON, GA
Derek kept us updated with each step of the process. Loan was ready to close ahead of time and everything went very smoothly.
Sherri Pratt .
HARRISON, TN
Gabe and his team are ON TOP of everything! They're also great at creative problem solving and recommendations when you need them
David D.
SIGNAL MOUNTAIN, TN
Derek and the whole team were amazing! Loans are usually long and tiring but they made it easy, fast and most importantly pleasant . we closed with no issues, highly recommend Derek and the whole first bank team
Todd H.
HARRISON, TN
Communication was excellent
Christy Dodson .
CLEVELAND, TN