What our customers
are saying about
38,066 Reviews
4.97 Average
You are lucky to have a Zane Broadhead...wow... We cannot say enough wonderful things about our Zane our fantastic mortgage broker. He was the definition of patience & professionalism —working with us for nearly two years as we figured out where we wanted to live and what we could afford. Throughout the entire journey, he was responsive, informative, a fun sense of humor and unbelievably kind—answering every question quickly, even when we asked the same ones more than once. He often replied after hours, always with thoughtful, helpful suggestions, and never made us feel rushed or like we were asking too much. His calm, steady guidance made a stressful process feel manageable, and we are so grateful to have had him by our side. Truly a five-star Oscar Award winning experience from start to finish. I wish we had more money so we could work with him again!
Melanie P.
GULF SHORES, AL
It was a great experience working with your team for your patience and understanding with my circumstances and deeply appreciate for all y'all have done for me and. I thank you so much ❤️
Diabla B.
VALLEY GRANDE, AL
Excellent customer service, i also notice great teamwork and just all around awesome! I'm so glad I chosed First bank with Justine Lyles and Kelly!🙌🏾😊
Jennifer J.
ADAMSVILLE, AL
My experience was great. They have a wonderful team, which is dedication, understand, hardworking, postive, and caring. They work well together as one big family.
Annie L.
CENTER POINT, AL
Jason was great! We had a few contracts that didn't work and he stayed patient and helpful until we found the right house!
Destiny M.
LEEDS, AL
Great service and friendly support throughout the entire process
Michael P.
Childersburg, AL
Great experience
Crimson L.
CROPWELL, AL
Justin and his team were very professional, responsive and knowledgeable from start to finish. They went above and beyond to ensure a smooth transaction. I would highly recommend Justin Lyles and his team to anyone looking for a trustworthy mortgage lender.
Sebrena Davis .
ADAMSVILLE, AL
Tim and Dee were awesome and they went beyond the traditional way and worked hard to make sure that I closed the loan.
The loan processer only communication was email and no phone calls at all throughout the loan process, so it made Tim an Dee job harder to close the loan.
Over all everything work out.
Irene Billingslea .
ATLANTA, GA
Once again, David "Lil Ninja" Como worked his stealth wizardry and had this one ready to close a few days early but the sellers just couldn't accomodate. They're heads were spinning. They just weren't prepared for the speed and precision of this buyer, buyer's agent, and mortgage magician.
Jonathan Hyatt .
Odenville, AL