What our customers
are saying about
4,250 Reviews
4.97 Average
Derek was great to work with through the mortgage loan process. He presented multiple options, explained the differences to me in detail, and worked diligently to find the best rate and program for me. Once we locked in, he and Saemi kept me well-informed and continued to answer questions All the way through to completion. It was a truly great experience and I highly recommend him.
Rachel S.
CHATTANOOGA, TN
Whole team is the best of the best! No one better!
John F.
KNOXVILLE, TN
Derek was amazing to work with to get this loan done! I had a loan previously that fell through! It was such a a huge relief for Derek to redeem me! It made the sell happen!!!!!! Thank you very much!
Heather S.
DALTON, GA
Sue Ratchford from the very beginning of the loan process till my signature at closing was always on top of every detail. She kept me thoroughly informed of the process, what was needed and the timeframe I had to acquire necessary information. She was always available, returned calls quickly to answer questions or concerns and explain to ne what the document meant. I highly recommend First Bank and in particular Mrs Ratchford for any home loan needs. Noone does it better!
Nellie K.
DALTON, GA
was very knowledgeable and very experienced and very polite. Patient intolerance he had.
McLaurin E.
SEYMOUR, TN
Great communication
Andrew J.
ORMOND BEACH, FL
Daisy B.
Gabe and his crew were very communicative and helpful! We knew where we were in the loan process every step of the way.
William B.
ORMOND BEACH, FL
Derek kept us well informed and updated us during the entire process. He was always readily accessible when we had questions. All of the staff were very friendly and professional .
Daisy B.
KNOXVILLE, TN
this is our second time using this team to get a mortgage loan and they made it so effortless! I also appreciate everyone's high and upbeat energy! It made the whole process fly by.
Lynn B.
HIXSON, TN
