What our customers
are saying about
1,030 Reviews
4.96 Average
All staff were courteous and everything was so smooth. Managed to do a closing on a VA loan in about 3 weeks. I never would have believed it was possible. The team was on top of things every step of the way! Thank you
Jennifer P.
HUNTSVILLE, AL
Process was super easy and the people involved were simply the best. Folks were professional, friendly, and responsive.
Jeffrey P.
HUNTSVILLE, AL
This was the very first time I purchased a home, and the "Teresa Milchuck Team" was very patient with me. I felt valued even under a great deal of stress. I'm very happy with the experience I had with First Bank, and the team. Thank you.
Lorenzo Y.
HARVEST, AL
I was successful with the electronic experience because of the explanations and available support that I needed. And the ongoing updates were so reassuring. A phone call or text was quick and answered promptly. We are very satisfied with the experience and I highly recommend this Team!
Rena B.
HUNTSVILLE, AL
Seamless experience
Jayavardhan A.
Dallas, TX
Teresa was willing to help regarding a possible VA assumption for my clients on a weekend. (Teresa had done the original financing on the home) It turns out the assumption wasn't really feasible but she took the reins and was able to get my client's loan closed quickly. She and Norianna are fabulous to work with, and they keep the clients and the agents informed all the way throught the process.
DeLisa June Locke .
HARVEST, AL
Teresa, Norionna, and Ginger did such a wonderful job. Their level of expertise is unmatched. They were very thorough, kept a very open line of communication with me, and made this process go very smoothly. I appreciate their attentiveness, the hard work that went into this loan process, and helping me reach my goal of home ownership. Amazing, amazing job to each of you. I can't thank you enough🙂. You have my sincerest gratitude. Thanks,
Ty
Tychica H.
HARVEST, AL
This team was very professional and responsive! All my questions were thoroughly answered and very timely! Nori in particular was wonderful!
Jandie W.
OWENS CROSS ROADS, AL
All members of the team were able to communicate clear expectations and request. Everyone was available and communicated to one another and there were no grey areas with what documents were needed and the timeframes were clearly communicated. This was a smooth transaction for me.
Kian L.
TONEY, AL
All associates went beyond excellent customer service. Responsive, professional, kind, and great follow-up. This is mAll associates went beyond excellent customer service. Responsive, professional, kind, and great follow-up. Second mortgage loan I've obtained through FirstBank. This recent loan process was even better than the first. Kudos and appreciation to everyone involved.
Nona T.
CLAYTON, NC
